Del Norte Ambulance

For more than a quarter-century ... Dedicated to Service

Employment Opportunity

www.northcoastems.com

Able to perform the job duties of a Paramedic including running calls day and night in all types of weather, public relations, station and other duties as set.

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Del Norte Ambulance actively recruits prospective employees from an array of locations which include:
High Schools, Jr. Colleges, Colleges, Community Job Fairs, Health Fairs, Expositions. You may find employment advertisements located
in the industry trade magazines, local newspapers, including references and referrals from our existing employees.

SCREENING

When applying for the position of Paramedic, EMT-B, Driver. A representative from our service will thoroughly review the application for completeness and legibility (if applicable) to determine if the applicant meets our qualifications

The applicant must be 18 years of age at time of appointment. The applicant must also provide the following documents (originals only)when submitting an application:

DMV H-6 printout
Current California Drivers Licence
Current Ambulance Drivers Endorsement License (If Applicable)
Copies of any applicable licenses and/or certifications

When the applicant has successfully completed the above requirements, the applicant will be contacted by phone or mail

Oral Interview

Upon notification, the applicant will have a formal interview constructed by the oral board. Our oral board consists of the following personnel:

Admin or designee

Operations Manager or designee

An active crew member

The applicants are awarded points for their dress, demeanor, verbal communication skills, situational scenarios, previous employment experience and military experience.

Eligibility

After an Oral Interview has been conducted, you will notify of the remaining steps of the hiring process. In the event that a position is not currently available, all applicants will be placed on-hold for up to six (6) months.

Hiring Process

Step 1: Interview and Test
Upon successful completion of the oral interview, the applicant will proceed to step 2.

Step 2: Eight (8) Hour Ride-a-long

The applicant will be schedules for a Ride-a-long for further evaluation. Upon completion the evaluator will submit the evaluation to the Operations Manager with the results of the Ride-A-Long.

Step 3 : Eight (8) Hour Classroom Instructional Session

The classroom instruction consists of thorough training on the basic aspects and requirements of the position applied for:

· Ambulance Equipment Familiarization

· Infection Control

· Customer Service

· Documentation

· Gurney Operations

· Hospital Locations

· Local & State Providers

· Operations

· Patient Care

· Policy & Procedure

· Posting Locations

· Proper Lifting Techniques

· Report Writing

· Sexual Harassment

· Types of Units

· Proper Equipment Usage

· Vehicle Operations

· Injury & Illness Prevention Program / Safety Rules

· HIPAA Awareness

Step 4: Drivers Training Course

The first part of the drivers training course will consist of lecture, video, workbook and a written test from the National Safety Council. Applicants must pass the written test to be able to continue onto the obstacle course.
The last part of the drivers training class will test applicants driving skills by placing them behind the wheel of an ambulance to navigate an obstacle course going forward and in reverse. This portion of the class will also cover:

· Vehicle inspection

· Vehicle handling and design characteristics

· Cushion of safety

· Intersections

· Handling blind spots

· Two-lane & multi-lane driving

· Special Weather Conditions

· Passing

· Safe backing and parking conditions

· Safety at the scene

This course has been implemented to train each driver on awareness, knowledge, and safety while operating any ambulance in our fleet.

Background Check

Prior to having an open position, we prepare at least the top three (3) ranking applicants based on there evaluation and prepare their background packages. Although we are not a Public Police or Fire Agency, we do find the need to complete a comprehensive background on all applicants.

A past employment check which includes speaking with the applicants' previous employers, co-workers and personal references. If during the background investigation discrepancies cannot be clarified, the applicant could be disqualified from further consideration of employment.

Medical Examination / Drug Screen

Post employment offer drug screening (NIDA 5) and the Baseline Medical Assessments are performed on all candidates. All appointments will be provided to the candidate by Operations Manager at the time of offered position. (Passing the Drug Screen is a condition of the employment.)

Physical Ability / Assessment (PAA)

We Conduct PAA testing for all qualified applicants who have passed our Medical Exam and Drug Screen Program. The Assessment test consists of the applicant demonstrating his or her ability to perform required job related tasks. The lifts include Gurney Operations, Patient loading, Break-a-away lifting, and staircase patient carry.

Applicants will be made aware of their test results in a pass/fail rating. Successful applicants are scheduled to meet with their immediate supervisors or Operations Manager to complete hiring documents, medical vaccination orders (Hepatitis B), Company I.D., uniform vouchers, ETC.

Field Training

After successful completion of the hiring process, the new employee will be assigned to a Field Training Officer (FTO) for the practical portion of their training. During this period the new employee will ride out on an ambulance as a third crewmember.

The new employee will be trained and evaluated on the following:

· Company policy and procedures (SOP)

· Patient Care Skills

· Familiarity with Ambulance Equipment

· Radio Procedures (10) codes & Hospital Base Station contact

· Map Reading Skills

· Gurney Techniques & Operational Safety

The new employee will be evaluated on a day-to-day basis with the opportunity to do a "self evaluation" which will provide feedback to the FTO on strengths and weaknesses. This training will be at a minimum of 3 shifts (24 hour shifts) with the ability for the FTO or New employee to extend training depending on circumstances. The goal is to allow the new employee to become familiar with Del Norte Ambulance and build confidence in his or her skills.

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